Training 2026 Conference

Deskless By Design – Build Learning into Every Shift.
Monday, February 23, 2026 | 815am ET

Every minute counts on the front line.

Cashiers are serving nonstop lines. Warehouse pickers are racing to hit quota. Healthcare aides are juggling patient needs in real time. They don’t have a pause button — so where exactly does learning fit?

Traditional training doesn’t work for deskless employees. It’s too slow, too disconnected and too disruptive. Learning still happens — but often by necessity, not design. With limited support, front-line workers are left to figure things out on their own, leading to frustration, inconsistency and turnover.

It’s time to get deskless workers out of the back room by turning every shift into a meaningful development opportunity.

In this session, you’ll:

• Learn how to embed learning, reinforcement and performance support into every shift.
• Discover examples of how organizations from a variety of front-line industries are fostering skill development within the flow of work.
• Walk away with practical ideas for transforming front-line learning into an everyday experience via short-form content, AI-enabled assistance and actionable coaching.